Shipping policy

Processing time

15-20 days, depending on the product.
For all the products of the shop and for unframed prints: around 15 days
For framed prints: from 15 to 20 days

Estimated shipping times

You have to add the shipping time to the processing time to have an estimate of the date in which you’ll get your item.
Europe: 3-10 business days
North America: 2-3 weeks
Australia, New Zealand and Oceania: 3-5 weeks
Asia Pacific: 3-5 weeks
Latin America and the Caribbean: 3-5 weeks
North Africa and the Middle East: 2-4 weeks
Sub-Saharan Africa: 3-7 weeks

We’ll do our best to meet these shipping estimates, but cannot guarantee them as they depend on the courier.

Tracking

You will receive a shipment notification e-mail once your order has shipped. The e-mail will contain the tracking information as well as a link to track your package online.

Missing or lost package

In the unluckily case you package gets lost or becomes a delivery exception, just write an e-mail to info@luisatartagliaciampiart.com and report missing or lost packages.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Just contact the artist if you have more questions.