Return policy

Your happiness is guaranteed.
We want to be sure you’re satisfied with your order, which was custom made especially for you. If your order is wrong, you’re not happy with the prints or it isn’t what you expected for any reason, we offer free returns or exchanges. Just contact the artist at info@luisatartagliaciampiart.com within 14 days of delivery and ship the item back within 30 days of purchase. You can return your product for a different product or get a refund to the original payment method.
Please note the following exceptions to our return and refund policy:

  • Returned items must be returned in original product packaging
  • Returned items must have no visible signs of wear or use

Additional Information:

  • You will receive your refund or replacement product within 15 days of delivery
  • The buyer is responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value

If you have more questions just contact the artist.